Lab Testing Services Terms

Effective date: November 11, 2026

These Lab Testing Services Terms (“Lab Terms”) apply to purchases of lab testing services from Reveal Functional Nutrition LLC (“Reveal,” “we,” or “us”), including The Whole Picture Panel and the optional Reveal Roadmap Session. They supplement our Website Terms of Use and Privacy Policy. If these Lab Terms conflict with the Website Terms of Use, these Lab Terms control for lab testing services, including refunds. By purchasing a lab testing service, you agree to these Lab Terms.

1. Eligibility

Lab testing services are available only to adults (18+) who reside in the United States, excluding New York, New Jersey, Rhode Island, Hawaii, and U.S. territories. By purchasing, you confirm that you meet these requirements and that the information you provide is accurate. If we learn you are not eligible before your lab order is placed, we will cancel your purchase and issue a full refund.

2. What’s included

The Whole Picture Panel includes comprehensive bloodwork, the Whole-Body Map symptom questionnaire, a personalized Lab Walkthrough video, and a written Patterns & Priorities summary. The Reveal Roadmap Session is an optional add-on, purchased separately.

3. Educational service, not medical care

Lab testing services are for educational purposes only and are not intended to diagnose, treat, cure, or prevent any disease. They are not a substitute for medical care. Reveal Coaches are not acting as licensed medical providers in this service. Our role is to support your informed decision-making through education. We recommend discussing all results with your medical team.

4. Lab ordering and third parties

We place your lab order only after you complete the “Whole Picture Panel: Get Started” form, which confirms your contact information and goals. Lab tests are ordered through Fullscript, authorized by a third-party physician-authorization network, and performed by Quest Diagnostics. You may receive emails from Fullscript to complete your lab registration.

To place your order, we share the information required by these parties, such as your name, date of birth, contact information, and address. These third parties may have their own terms and privacy policies, which may also apply to you. If a result is flagged as critical, the network’s clinical team will contact you directly. We are not responsible for the performance, scheduling availability, delays, or errors of third-party labs or networks.

5. Your responsibilities

You agree to:

• Provide accurate and complete information.
• Follow the preparation and cycle-timing instructions you receive.
• Schedule and complete your blood draw before your lab order expires (see section 9).
• Seek prompt medical care for urgent or concerning symptoms. If you are experiencing a medical emergency, call 911.

6. Timelines

Results typically arrive about 7 business days after your blood draw, and your personalized review is typically delivered within one week after we receive your results. These are estimates, not guarantees, and delays outside our control may occur.

7. Payment

Lab testing services are a one-time purchase. We do not bill insurance. Your purchase may be eligible for HSA or FSA reimbursement depending on your plan, but we cannot guarantee reimbursement.

8. Refunds

Refunds are available when requested in writing before your lab order is placed. To request a refund, email hello@revealfunctionalnutrition.com with your name, the email address used for your purchase, and your purchase date. Once your lab order has been placed, your purchase is non-refundable, including if you do not complete your blood draw or if your lab order expires. Approved refunds are issued through our payment processor, and timing depends on your bank.

9. Blood draws, recollections, and expired orders

Blood draws at participating Quest locations are included in your purchase. If a sample cannot be processed, recollection at a Quest location is free of charge. If you choose a mobile or third-party blood draw service instead, that service may charge an additional fee, which is your responsibility.

Your lab order is valid for 60 days. If it expires before your blood draw is completed, you may reinstate it for a $47 fee within 60 days of the expiration date by emailing the request to hello@revealfunctionalnutrition.com. After that, a new purchase is required.

10. Reveal Roadmap Session

Refunds: The Roadmap Session is refundable when requested in writing before you submit your Roadmap questionnaire, “Your Whole Picture Story,” since our preparation begins when we receive it. If your Whole Picture Panel is refunded, a Roadmap Session purchased with it will also be refunded.

Use-by window: Your Roadmap Session must take place within 45 days of receiving your personalized review.

Scheduling: Our time together is important. To cancel or reschedule, click “Need to reschedule?” in your booking email or go to Bookings in Practice Better at least 24 hours in advance. Changes with less than 24 hours’ notice, missed sessions, or arrivals more than 10 minutes late without notice will be considered forfeited. Exceptions may be made for unforeseen circumstances at your Coach’s discretion.

11. Your health information

To provide this service, we collect health information such as your questionnaire responses and lab results. We use it only to deliver and support your service, and share it only as needed to order and process your tests, as described in our Privacy Policy.

12. No guarantees

Every body is different. We do not guarantee any specific findings, outcomes, or results.

13. Limitation of liability and disputes

The No Warranties, Limitation of Liability, Arbitration, and Indemnification sections of our Website Terms of Use apply to lab testing services.

14. Changes and contact

We may update these Lab Terms from time to time. The version in effect at the time of your purchase applies to that purchase. Questions? Contact Reveal Functional Nutrition LLC, Richfield, MN, at hello@revealfunctionalnutrition.com.